Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $39,930.00; bonus/equity: not specified; ben...
Federal, state, and university policies
Integrated student information system
Phone etiquette
The Financial Aid Professional I will assist to counsel students and parents over the phone by providing answers based on federal, state, and university policies and regulations, and by looking up student data in the integrated student information system

Job Summary

  • The Financial Aid Professional I will assist to counsel students and parents over the phone by providing answers based on federal, state, and university policies and regulations, and by looking up student data in the integrated student information system.
  • This position offers the opportunity to visit orientation sessions on campus to present information concerning financial aid procedures and to assist in default management efforts.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

The Financial Aid Professional I will assist to counsel students and parents over the phone by providing answers based on federal, state, and university policies and regulations, and by looking up student data in the integrated student information system.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Federal, state, and university policies
  • Integrated student information system
  • Phone etiquette
  • Word processing, email, spreadsheets
  • Database management programs

Nice-to-have

  • Team player
  • Detail-oriented
  • Harmonious working relationships

Key Requirements

  • Associate's degree
  • Bachelor's degree in business administration or related field
  • Professional office experience on campus
  • Professional office customer service experience
  • Legal authority to work in the United States

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter