Butler (Hotel VIP/Customer Service)

Marina Bay Sands PTE. LTD.

Singapore
**
24-hour personalized guest service
Vip suite preparation and turndown
In-room dining and beverage service
** Marina Bay Sands is seeking a Butler to provide personalized service to VIP guests, focusing on attention to detail and exceptional customer relations. The role involves various responsibilities, including greeting guests, fulfilling requests, and collaborating with multiple departments to enhance the guest experience. **

Job Summary

  • The role provides 24-hour personalized Butler service to 63 Suites at Marina Bay Sands to create unforgettable memories for VIP guests.
  • Responsibilities include preparing suites for arrival, managing in-stay needs, escorting guests, and coordinating with multiple departments like Housekeeping and In-Room Dining.
  • Candidates must maintain impeccable grooming, possess strong computer skills for guest profiling, and demonstrate a 'Can Do' attitude under high stress.

Matching Summary

Match Score: 75

** Marina Bay Sands is seeking a Butler to provide personalized service to VIP guests, focusing on attention to detail and exceptional customer relations. The role involves various responsibilities, including greeting guests, fulfilling requests, and collaborating with multiple departments to enhance the guest experience. **

Skills & Requirements

Must-have

  • 24-hour personalized guest service
  • VIP suite preparation and turndown
  • In-room dining and beverage service
  • Luggage handling and errand running
  • Opera PMS proficiency required
  • Strong English communication skills

Nice-to-have

  • Floral arrangement creativity
  • Local community knowledge
  • Additional language proficiency
  • Sustainability program participation
  • Proactive problem-solving mindset
  • Team collaboration enthusiasm

Key Requirements

  • Minimum 1 year experience in same capacity
  • Minimum GCE O Level or Diploma/Bachelor Degree
  • Proficient in Property Management Systems (FCS, LIS)
  • Good guest relation and problem solving skills
  • Ability to work any day and any shift

Work Rights

Not specified

Tailored Resume

Cover Letter