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Marina Bay Sands is seeking a Butler to provide personalized service to VIP guests, focusing on attention to detail and exceptional customer relations. The role involves various responsibilities, including greeting guests, fulfilling requests, and collaborating with multiple departments to enhance the guest experience.
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Job Summary
The role provides 24-hour personalized Butler service to 63 Suites at Marina Bay Sands to create unforgettable memories for VIP guests.
Responsibilities include preparing suites for arrival, managing in-stay needs, escorting guests, and coordinating with multiple departments like Housekeeping and In-Room Dining.
Candidates must maintain impeccable grooming, possess strong computer skills for guest profiling, and demonstrate a 'Can Do' attitude under high stress.
Matching Summary
Match Score: 75
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Marina Bay Sands is seeking a Butler to provide personalized service to VIP guests, focusing on attention to detail and exceptional customer relations. The role involves various responsibilities, including greeting guests, fulfilling requests, and collaborating with multiple departments to enhance the guest experience.
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Skills & Requirements
Must-have
24-hour personalized guest service
VIP suite preparation and turndown
In-room dining and beverage service
Luggage handling and errand running
Opera PMS proficiency required
Strong English communication skills
Nice-to-have
Floral arrangement creativity
Local community knowledge
Additional language proficiency
Sustainability program participation
Proactive problem-solving mindset
Team collaboration enthusiasm
Key Requirements
Minimum 1 year experience in same capacity
Minimum GCE O Level or Diploma/Bachelor Degree
Proficient in Property Management Systems (FCS, LIS)