Guest Services Team Lead

Legends Global

New Orleans, LA, US
Professional business attire compliance
Event day operational supervision
Team member performance evaluation
This position serves as an extension of Guest Services Management regarding team member event day operations at major facilities

Job Summary

  • This position serves as an extension of Guest Services Management regarding team member event day operations at major facilities.
  • The role requires observing staff interactions to ensure adherence to the 'BE GREAT' service philosophy and proper equipment usage.
  • Candidates must be available to work nights, weekends, and holidays while managing incidents and providing post-event reports.

Matching Summary

This position serves as an extension of Guest Services Management regarding team member event day operations at major facilities.

Skills & Requirements

Must-have

  • Professional business attire compliance
  • Event day operational supervision
  • Team member performance evaluation
  • Patron complaint resolution
  • ADA protocol knowledge

Nice-to-have

  • Positive communication style
  • Quick situational judgment
  • Post-event reporting skills

Key Requirements

  • High School diploma or equivalent
  • Must pass criminal background check
  • Minimum age of 18 years

Work Rights

Not specified

Tailored Resume

Cover Letter