Guest Relations Officer / Executive

FOOD CONCEPTS GROUP SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified; not specified; not specified
Warm guest greeting and welcome
Reservation management via phone or email
Menu recommendations and upselling skills
You will deliver exceptional guest experiences by warmly welcoming guests and escorting them to tables following established procedures

Job Summary

  • You will deliver exceptional guest experiences by warmly welcoming guests and escorting them to tables following established procedures.
  • The role involves managing reservations, responding to inquiries, and assisting guests with menu recommendations to enhance satisfaction and sales.
  • Join a well-established hospitality group offering opportunities for training, career progression, and a supportive professional working environment.

Matching Summary

Match Score: 75

You will deliver exceptional guest experiences by warmly welcoming guests and escorting them to tables following established procedures.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Warm guest greeting and welcome
  • Reservation management via phone or email
  • Menu recommendations and upselling skills
  • Table clearing and resetting duties
  • Front-of-house cleanliness maintenance

Nice-to-have

  • Strong communication and interpersonal skills
  • Professional appearance and grooming standards
  • Ability to work in fast-paced environment
  • Positive attitude and team collaboration
  • Willingness to support service operations

Key Requirements

  • Prior experience in guest relations or front-of-house roles preferred
  • Training provided for new hires
  • Compliance with restaurant policies and grooming standards

Work Rights

Not specified

Tailored Resume

Cover Letter