Four Seasons is powered by its people, fostering a culture of continuous improvement and genuine care to create amazing experiences for guests and residents
Job Summary
Four Seasons is powered by its people, fostering a culture of continuous improvement and genuine care to create amazing experiences for guests and residents.
The Residence Club Front Desk Agent will be the main point of contact for owners and guests, ensuring exceptional service from arrival to departure.
The company offers a welcoming culture, comprehensive learning and development, exclusive travel perks, competitive compensation, and benefits.
Matching Summary
Four Seasons is powered by its people, fostering a culture of continuous improvement and genuine care to create amazing experiences for guests and residents.
Skills & Requirements
Must-have
Residence club owners and guests
Guest requests via phone or email
Daily front desk checklist duties
On-property POS system usage
Concierge requests
Maintenance requests
Financial control procedures
Resolve guest complaints
Nice-to-have
Positive attitude and adaptability
Genuine heart and luxury service
Meaningful connection and balance
Additional language skill
Key Requirements
Ability to work 8 hour shifts at a stand-up desk
Ability to multi-task and remain calm
Knowledge of hospitality computer equipment or software