Premium Support Engineer

SUSE

Pennsylvania, United States
Base: $67,000 - $122,000; bonus/equity: not specif...
Expert-level support for suse products
Strong relationship-building skills
Ability to troubleshoot network issues
SUSE is a global leader in enterprise open source solutions

Job Summary

  • SUSE is a global leader in enterprise open source solutions.
  • The Premium Support Engineer will provide personalized support and services to customers.
  • This role requires strong relationship-building skills and the ability to resolve critical customer issues.

Matching Summary

SUSE is a global leader in enterprise open source solutions.

Salary

Base: $67,000 - $122,000; Bonus/Equity: Not specified; Benefits: Comprehensive medical plan, 401k, paid time off

Skills & Requirements

Must-have

  • Expert-level support for SUSE products
  • Strong relationship-building skills
  • Ability to troubleshoot network issues

Nice-to-have

  • Experience with Kubernetes/OpenShift
  • Ability to handle stressful situations
  • Flexibility to work across activities

Key Requirements

  • Bachelor's degree in computer science or related field
  • 3 to 5 years of IT support experience
  • Product expertise with SLES and SLE-HAE

Work Rights

Not specified

Tailored Resume

Cover Letter