Customer Support Consultant - French Market

3Shape AS

Kyiv, Ukraine
Not specified; benefits: 24 working days annual va...
On-site
French language skills b2 level
Ukrainian language proficiency
English upper-intermediate level
3Shape AS is seeking a Customer Support Consultant for the French market, based in Kyiv, Ukraine, to provide technical support for their innovative 3D scanning hardware and software. The role requires strong communication skills in French and English, a customer-oriented approach, and problem-solving abilities, with a focus on building relationships with clients and reselling partners

Job Summary

  • The role involves providing excellent technical support on 3Shape hardware and software to customers worldwide.
  • Employees benefit from a healthy work-life balance, comprehensive medical insurance, and paid sick leaves including child care.
  • The company is committed to its Ukrainian office and supports employees during the war through various mental health initiatives.

Matching Summary

Match Score: 85

3Shape AS is seeking a Customer Support Consultant for the French market, based in Kyiv, Ukraine, to provide technical support for their innovative 3D scanning hardware and software. The role requires strong communication skills in French and English, a customer-oriented approach, and problem-solving abilities, with a focus on building relationships with clients and reselling partners.

Salary

Not specified; Benefits: 24 working days annual vacation; medical insurance; paid sick leaves; breakfasts and lunches in office

Skills & Requirements

Must-have

  • French language skills B2 level
  • Ukrainian language proficiency
  • English Upper-Intermediate level
  • Technical support experience
  • CRM system usage

Nice-to-have

  • Problem-solving and logical thinking
  • Stress-resistant attitude
  • Empathetic communication style
  • Multitasking capabilities
  • Willingness to travel occasionally

Key Requirements

  • B2 level French verbal and writing skills
  • Ukrainian language proficiency required
  • Upper-Intermediate English for internal communication

Work Rights

Not specified

Tailored Resume

Cover Letter