Client Support - Representative I

CVS Health

Remote
Base: $17.00 - $28.46; bonus/equity: eligible for ...
1–2 years customer service experience
Strong communication skills
Empathy in member interactions
The Client Support Representative I plays a critical role in delivering high-quality service to members by resolving inquiries with empathy, accuracy, and efficiency

Job Summary

  • The Client Support Representative I plays a critical role in delivering high-quality service to members by resolving inquiries with empathy, accuracy, and efficiency.
  • This entry-level position is ideal for individuals passionate about helping others and interested in building foundational skills in client support within the healthcare space.
  • CVS Health offers comprehensive benefits including medical plans, a 401(k) plan, and wellness programs to support the well-being of its employees.

Matching Summary

The Client Support Representative I plays a critical role in delivering high-quality service to members by resolving inquiries with empathy, accuracy, and efficiency.

Salary

Base: $17.00 - $28.46; Bonus/Equity: Eligible for bonus; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • 1–2 years customer service experience
  • strong communication skills
  • empathy in member interactions

Nice-to-have

  • interest in career growth
  • familiarity with CRM platforms
  • solutions-oriented approach

Key Requirements

  • High School Diploma or GED required
  • Associate’s degree preferred
  • must reside in MST or PST time zones

Work Rights

Not specified

Tailored Resume

Cover Letter