Intercom’s AI Group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands
Job Summary
Intercom’s AI Group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are looking for a dedicated Analytics Engineer to join the AI Group to help us with data analysis and model building.
We constantly run experiments and measure the success of our AI features, using frequentist and Bayesian approaches.
Matching Summary
Intercom’s AI Group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
Skills & Requirements
Must-have
Advanced SQL
Well-architected data models
Optimized query performance
Clearly documented code
Modern data stack
Data pipelines and ETL processes
Nice-to-have
dbt and Snowflake experience
Growth mindset
Great judgment and business instincts
Excellent communication skills
Apache Airflow exposure
Tableau, Looker, or similar BI platforms
Google Analytics, Marketo, Salesforce, Segment, or Stripe experience