Operations Manager

EōS Fitness

Phoenix, AZ, US
Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Hiring training and supervising staff
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff

Job Summary

  • The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
  • This role requires ensuring high-quality customer service by addressing member concerns promptly while maintaining strict adherence to health and safety regulations.
  • Employees enjoy benefits including free membership for themselves and a family member, competitive pay, and access to daily pay options.

Matching Summary

The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.

Salary

Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) matching

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Hiring training and supervising staff
  • Ensuring health and safety compliance
  • Monitoring inventory and retail products

Nice-to-have

  • Prior fitness industry experience
  • Excellent relationship building skills
  • Embracing core company values
  • Strong detail orientation
  • Adaptable to evolving needs

Key Requirements

  • Must pass background check
  • CPR certification required within 30 days of hire
  • Knowledge of company policies and SOPs
  • Ability to lift more than 40 lbs
  • Excellent MS Office skills

Work Rights

Not specified

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