Service Delivery Specialist

acquire.ai

Pasig City, Philippines
On-site
Telecom service delivery
Nbn enterprise ethernet
Telstra ethernet/wholesale business internet
Acquire.ai is seeking a Service Delivery Specialist to manage the provisioning and activation of enterprise telecommunications services in Pasig City, Philippines. The ideal candidate will have relevant experience in telecom service delivery, strong coordination skills, and a focus on customer communication

Job Summary

  • Manage the provisioning and activation of enterprise telecommunications services, including NBN Enterprise Ethernet, Telstra Ethernet/Wholesale Business Internet, and TPG/Vocus fibre.
  • Coordinate with internal teams and customers to ensure all orders are delivered accurately and on time, playing a key role in managing service activations and tracking order progress.
  • Maintain professionalism and strong communication at all times, supporting team members and responding promptly to internal queries.

Matching Summary

Match Score: 85

Acquire.ai is seeking a Service Delivery Specialist to manage the provisioning and activation of enterprise telecommunications services in Pasig City, Philippines. The ideal candidate will have relevant experience in telecom service delivery, strong coordination skills, and a focus on customer communication.

Skills & Requirements

Must-have

  • telecom service delivery
  • NBN Enterprise Ethernet
  • Telstra Ethernet/Wholesale Business Internet
  • TPG/Vocus fibre
  • stakeholder management
  • SLA and KPI targets

Nice-to-have

  • process improvements
  • customer education
  • team support

Key Requirements

  • Experience in telecom service delivery or provisioning
  • High attention to detail and accuracy
  • Ability to manage multiple orders

Work Rights

Not specified

Tailored Resume

Cover Letter