Customer Success Associate

HEIDI HEALTH

New York, United States
On-site
1-2 years customer-facing experience
Strong organizational and project coordination skills
Excellent communication with diverse audiences
Heidi Health is building an AI Care Partner to double healthcare capacity while maintaining deep human connection

Job Summary

  • Heidi Health is building an AI Care Partner to double healthcare capacity while maintaining deep human connection.
  • The role involves partnering with Customer Success Managers to manage onboarding, deliver training, and monitor adoption for healthcare organizations.
  • This entry-level position offers significant growth potential in a fast-scaling healthtech startup backed by nearly $100 million in funding.

Matching Summary

Heidi Health is building an AI Care Partner to double healthcare capacity while maintaining deep human connection.

Skills & Requirements

Must-have

  • 1-2 years customer-facing experience
  • Strong organizational and project coordination skills
  • Excellent communication with diverse audiences

Nice-to-have

  • SaaS or tech industry background
  • Healthcare clinical workflow familiarity
  • Experience delivering training workshops
  • Startup environment adaptability
  • Interest in AI healthcare technologies

Key Requirements

  • 1-2 years professional experience
  • Proficiency with CRMs like HubSpot
  • Ability to manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter