IT Support Associate II, Ops Tech Solutions (OTS)

Amazon

Brooklyn, NY, US
Not specified; not specified; comprehensive health...
Fully remote
It equipment maintenance and troubleshooting
Network support request handling
Physical lifting up to 49lbs
Amazon is seeking an IT Support Associate II to provide essential support for its Operations team, resolving technical issues across multiple facilities. This role emphasizes self-motivation, teamwork, and the opportunity for career development in a fast-paced environment

Job Summary

  • This role involves supporting Amazon Operations by resolving technical problems across multiple buildings and remote locations.
  • The position requires physical stamina to move up to 49lbs and stand or walk for shifts lasting up to 12 hours.
  • Amazon offers competitive compensation including comprehensive healthcare benefits starting on Day 1 and a matching 401(k) program.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Associate II to provide essential support for its Operations team, resolving technical issues across multiple facilities. This role emphasizes self-motivation, teamwork, and the opportunity for career development in a fast-paced environment.

Salary

Not specified; Not specified; Comprehensive healthcare benefits starting on Day 1; Matching 401(k); Up to 20 weeks paid parental leave

Skills & Requirements

Must-have

  • IT equipment maintenance and troubleshooting
  • Network support request handling
  • Physical lifting up to 49lbs
  • Standing and walking for 12-hour shifts
  • Regional travel for customer support

Nice-to-have

  • Self-motivated individual with ownership mindset
  • Willingness to train new hires
  • Continuous learning of new technologies
  • Ability to foster solutions in teams

Work Rights

Not specified

Tailored Resume

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