Workflow Delivery Specialist

NBN

Fully remote or hybrid (flexible working arrangements available)
Deep telecommunications experience
Construction operational processes knowledge
Field services experience
The Workflow Delivery Specialist role at NBN involves ensuring the integrity and performance of critical national programs related to maintenance and customer service delivery. Ideal candidates should have telecommunications experience and strong problem-solving skills, and they will benefit from NBN's commitment to flexible working arrangements and a supportive, inclusive workplace culture

Job Summary

  • This role supports the integrity and performance of critical national programs by guiding the assessment, triage, and allocation of incoming work requests.
  • The position requires using data-driven insights to optimize routing and scheduling while ensuring efficient field execution and thoughtful resource utilization.
  • Candidates must thrive in fast-paced environments, balancing competing priorities with calm judgement to maintain reliability of aerial assets across Australia.

Matching Summary

Match Score: 85

The Workflow Delivery Specialist role at NBN involves ensuring the integrity and performance of critical national programs related to maintenance and customer service delivery. Ideal candidates should have telecommunications experience and strong problem-solving skills, and they will benefit from NBN's commitment to flexible working arrangements and a supportive, inclusive workplace culture.

Skills & Requirements

Must-have

  • Deep telecommunications experience
  • Construction operational processes knowledge
  • Field services experience
  • GIS tools familiarity
  • Data driven insights application

Nice-to-have

  • Requestor team tracking experience
  • Budget monitoring and spending oversight
  • Agile multi-program environment
  • Collaborative mindset with stakeholders
  • Continuous improvement focus

Key Requirements

  • Full working rights in Australia required
  • Experience within network technology or carrier environments
  • Understanding of construction-related operational processes

Work Rights

Must have full working rights in Australia

Tailored Resume

Cover Letter