Understanding of building and construction industry
Ability to multitask phone email and website enquiries
BlueScope Steel is seeking a Contact Centre Coordinator for a 12-month fixed-term position based in Port Kembla, NSW. The role involves customer support within the building and construction industry, offering a hybrid work model that combines office and remote work
Job Summary
This is a 12-month fixed-term opportunity with hybrid flexibility where you will work four days in the office and one day from home.
You will be the first point of contact for consumers, trades, and professionals, providing product and technical information about premium brands.
The company offers exclusive savings on travel and technology, health insurance, an Employee Assistance Program, and discounted gym access.
Matching Summary
Match Score: 85
BlueScope Steel is seeking a Contact Centre Coordinator for a 12-month fixed-term position based in Port Kembla, NSW. The role involves customer support within the building and construction industry, offering a hybrid work model that combines office and remote work.
Skills & Requirements
Must-have
Exceptional customer experience in similar role
Understanding of building and construction industry
Ability to multitask phone email and website enquiries
Excellent written and verbal communication skills
High level of computer competency including Salesforce
Nice-to-have
Growth mindset focused on process improvement
Solution oriented problem solver
Willingness to assist stakeholders
Thirst for learning new challenges
Awareness of steel products and installation methods