The Field Service Engineer is responsible for driving customer satisfaction through timely PM, Response Time, Resolution Time
Job Summary
The Field Service Engineer is responsible for driving customer satisfaction through timely PM, Response Time, Resolution Time.
You will have the opportunity to provide Technical Service & Support, Customer Engagement, and Documentation & Compliance.
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
Matching Summary
The Field Service Engineer is responsible for driving customer satisfaction through timely PM, Response Time, Resolution Time.
Skills & Requirements
Must-have
Timely PM, Response Time, Resolution Time
Install, commission, validate instruments
Preventive and corrective maintenance
Diagnose hardware, software, application issues
Accurate service report completion
Danaher Business System (DBS) tools
Nice-to-have
Customer relationship building
User training on instrument operation
Continuous improvement practices
Harnessing Danaher's system
Key Requirements
Upto 5 years of work experience
Graduate, preferably technical
Ability to travel – 70 % travel, overnight, across country