Base: $18ph-$26ph; bonus/equity: 401k match + pote...
On-site
2+ years customer service experience
Advanced computer and practice management software skills
Ability to work nights weekends and holidays
VEG is dedicated to transforming the emergency veterinary experience by providing care that is both excellent for pets and supportive for their owners
Job Summary
VEG is dedicated to transforming the emergency veterinary experience by providing care that is both excellent for pets and supportive for their owners.
The role requires greeting customers with warmth and urgency while accurately routing urgent medical calls to doctors immediately.
Employees receive comprehensive benefits including health coverage starting day one, equity eligibility after one year, and significant travel stipends for professional development.
Matching Summary
VEG is dedicated to transforming the emergency veterinary experience by providing care that is both excellent for pets and supportive for their owners.
Salary
Base: $18/hr-$26/hr; Bonus/Equity: 401K match and potential equity after one year; Benefits: Comprehensive health, wellness, travel stipend up to $2,500/year, student loan repayment, paid parental leave
Skills & Requirements
Must-have
2+ years customer service experience
Advanced computer and practice management software skills
Ability to work nights weekends and holidays
Willingness to work in noisy environment with odors
Strong multitasking in high stakes environments
Nice-to-have
High emotional intelligence and empathy
Curious nature seeking continuous learning
Sense of humility and team ownership
Creative problem solving for customer needs
Key Requirements
2+ years of customer service experience
Availability for rotating night, weekend, and holiday shifts
Comfort working in high-stress veterinary emergency environments