Gestor/a De Nivel Del Servicio It - Sds

Santander

Madrid, Spain
Service management experience
Dynatrace or observability tools
Cloud environments knowledge
Santander Digital Services is evolving into a technology-driven organization focused on customer-centric transformation

Job Summary

  • Santander Digital Services is evolving into a technology-driven organization focused on customer-centric transformation.
  • The role involves managing technology providers and ensuring service quality standards are met.
  • Employees can expect competitive compensation, flexible work models, and continuous learning opportunities.

Matching Summary

Santander Digital Services is evolving into a technology-driven organization focused on customer-centric transformation.

Skills & Requirements

Must-have

  • Service Management experience
  • Dynatrace or observability tools
  • Cloud environments knowledge

Nice-to-have

  • Experience in financial sector
  • ITIL frameworks knowledge
  • Quality service orientation

Key Requirements

  • Minimum 3 years in Service Management
  • Advanced reporting and dashboard tools proficiency
  • English language skills preferred

Work Rights

Not specified

Tailored Resume

Cover Letter