It Service Desk Support With German

Accenture

Not specified; not specified; benefits include emp...
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Fluent in german language
Customer interaction handling
Problem solving and escalation management
** Accenture is seeking an IT Service Desk Support professional fluent in German to assist with customer problem resolution and documentation. The role emphasizes strong communication skills, technical aptitude, and the ability to work in a dynamic team environment. **

Job Summary

  • The role involves receiving, logging, and resolving internal or external customer problems while ensuring proper documentation.
  • Employees will develop knowledge of customer business environments and adhere to specific Service Level Agreements.
  • The company offers home working, flexible hours, language bonuses, and extensive training packages for professional growth.

Matching Summary

Match Score: 75

** Accenture is seeking an IT Service Desk Support professional fluent in German to assist with customer problem resolution and documentation. The role emphasizes strong communication skills, technical aptitude, and the ability to work in a dynamic team environment. **

Salary

Not specified; Not specified; Benefits include employee discounts, healthcare, insurance, cafeteria, and language bonus

Skills & Requirements

Must-have

  • Fluent in German language
  • Customer interaction handling
  • Problem solving and escalation management
  • Data quality and documentation skills
  • Service Level Agreement understanding

Nice-to-have

  • Self-motivated positive attitude
  • Team player with conflict management
  • Flexibility to take on additional tasks
  • International teams experience
  • Computer literacy and Microsoft Office

Key Requirements

  • Fluent German language proficiency
  • Upper Intermediate English level
  • Good technical aptitude
  • Ability to learn quickly

Work Rights

Not specified

Tailored Resume

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