Order Entry Customer Support Consultant, Fluent In English And German (m/f/d)

IDEXX Laboratories Inc

Hoofddorp, North Holland, Netherlands
Not specified; competitive compensation + incentiv...
Hybrid (2 days onsite)
Fluent in german and english
Based in the netherlands
Hybrid work with office presence twice weekly
IDEXX Laboratories is seeking a bilingual (English and German) Order Entry Customer Support Consultant to assist veterinarians and animal healthcare professionals with product ordering. This hybrid role requires at least two days a week in the Hoofddorp office, focusing on customer service, order entry, and maintaining strong customer relationships

Job Summary

  • This role supports veterinarians and diagnostic professionals by managing orders for animal health care products and services.
  • The company is an innovation leader serving over 175 countries with a global workforce of more than 10,000 people.
  • Employees enjoy a positive work culture that embraces challenges and encourages learning while receiving competitive compensation and benefits.

Matching Summary

Match Score: 85

IDEXX Laboratories is seeking a bilingual (English and German) Order Entry Customer Support Consultant to assist veterinarians and animal healthcare professionals with product ordering. This hybrid role requires at least two days a week in the Hoofddorp office, focusing on customer service, order entry, and maintaining strong customer relationships.

Salary

Not specified; Competitive compensation and incentives mentioned

Skills & Requirements

Must-have

  • Fluent in German and English
  • Based in the Netherlands
  • Hybrid work with office presence twice weekly
  • Experience with order entry and billing
  • Strong interpersonal and phone skills

Nice-to-have

  • Knowledge of Salesforce and SAP
  • Ability to work under pressure
  • Proactive problem-solving mindset
  • Team collaboration skills
  • Interest in animal healthcare mission

Key Requirements

  • Fluency in German and business English
  • Residency in the Netherlands
  • Availability to travel to Hoofddorp twice weekly
  • Previous order entry experience preferred
  • Business education or equivalent background

Work Rights

Must reside in the Netherlands

Tailored Resume

Cover Letter