Customer Service Representative

Rivermist Pet Lodge

Brinklow, MD, United States
$18.00ph doe; tips; pyrt-time health, mental healt...
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Handling phones and customers
Managing check-ins and check-outs
Responding to complaints with patience
** Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about pets and people, capable of providing exceptional service, and ready to handle a variety of tasks in a lively environment. The role involves welcoming clients and their pets, managing check-ins, and maintaining a clean and welcoming atmosphere. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, handling payments, and ensuring facility cleanliness.
  • The role offers part-time health, mental health, and telehealth benefits, with pay starting at $18.00/hour plus tips.

Matching Summary

Match Score: 75

** Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about pets and people, capable of providing exceptional service, and ready to handle a variety of tasks in a lively environment. The role involves welcoming clients and their pets, managing check-ins, and maintaining a clean and welcoming atmosphere. **

Salary

$18.00/hour DOE; tips; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • managing check-ins and check-outs
  • responding to complaints with patience
  • keeping the lobby clean and welcoming
  • supporting other team members

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • pet-obsessed professionals

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter