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Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about pets and people, capable of providing exceptional service, and ready to handle a variety of tasks in a lively environment. The role involves welcoming clients and their pets, managing check-ins, and maintaining a clean and welcoming atmosphere.
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Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, handling payments, and ensuring facility cleanliness.
The role offers part-time health, mental health, and telehealth benefits, with pay starting at $18.00/hour plus tips.
Matching Summary
Match Score: 75
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Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about pets and people, capable of providing exceptional service, and ready to handle a variety of tasks in a lively environment. The role involves welcoming clients and their pets, managing check-ins, and maintaining a clean and welcoming atmosphere.
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Salary
$18.00/hour DOE; tips; Part-time health, mental health, and telehealth benefits
Skills & Requirements
Must-have
handling phones and customers
managing check-ins and check-outs
responding to complaints with patience
keeping the lobby clean and welcoming
supporting other team members
Nice-to-have
fluent in human and hound
concierge and chaos coordinator
pet-obsessed professionals
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required