Customer Service Representative - Elsternwick (20 Hours)

CommBank

Elsternwick, Victoria, Australia
Part-time onsite
Responding to transactional banking needs
Processing deposits, withdrawals, bank cheques
Assisting with cash/atm procedures
CommBank is seeking a part-time Customer Service Representative to join their Retail Banking Services team in Elsternwick, focusing on delivering exceptional customer experiences. The role requires a passion for customer service and the ability to address customer needs effectively while adhering to bank procedures

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will be responding to customers transactional banking needs, delivering a seamless customer experience and processing transactions including deposits, withdrawals, bank cheques, transfers & CommFX.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Service Representative to join their Retail Banking Services team in Elsternwick, focusing on delivering exceptional customer experiences. The role requires a passion for customer service and the ability to address customer needs effectively while adhering to bank procedures.

Skills & Requirements

Must-have

  • Responding to transactional banking needs
  • Processing deposits, withdrawals, bank cheques
  • Assisting with Cash/ATM procedures
  • Adhering to Bank's processes and procedures
  • Accurately reconciling transactions

Nice-to-have

  • Genuine passion for Customer Service
  • Improving financial wellbeing of customers
  • Excellent communication skills
  • Collaborative team culture
  • Seeing the big picture for customers

Key Requirements

  • Entry-level position in Banking
  • Available for Monday - Friday 12pm - 4pm

Work Rights

Not specified

Tailored Resume

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