Associate Analyst, End User Support

Raymond James

St. Petersburg, FL, US
Hybrid
Strong experience with windows os
Troubleshooting hardware and software
Customer-first mindset
As an Associate Analyst, you’ll be the go-to expert for second-level technical support

Job Summary

  • As an Associate Analyst, you’ll be the go-to expert for second-level technical support.
  • You’ll work with a collaborative team, gain exposure to cutting-edge tools, and have opportunities to grow your career in IT.
  • This position follows our hybrid-friendly schedule, providing flexibility and collaboration.

Matching Summary

As an Associate Analyst, you’ll be the go-to expert for second-level technical support.

Skills & Requirements

Must-have

  • Strong experience with Windows OS
  • Troubleshooting hardware and software
  • Customer-first mindset

Nice-to-have

  • Clear communicator
  • Analytical thinker
  • Self-starter who takes initiative

Key Requirements

  • 2–3 years in a technical helpdesk role
  • Bonus points for certifications like CompTIA or Microsoft

Work Rights

Not specified

Tailored Resume

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