Performs various technical and staff support activities for the Police Department by answering incoming phone lines for both emergency and non-emergency numbers
Job Summary
Performs various technical and staff support activities for the Police Department by answering incoming phone lines for both emergency and non-emergency numbers.
Operates radio systems for Police, Fire, EMS, Fire Marshal, and after-hour City services, dispatching information while monitoring field units.
Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency.
Matching Summary
Performs various technical and staff support activities for the Police Department by answering incoming phone lines for both emergency and non-emergency numbers.
Skills & Requirements
Must-have
Operates radio systems
Operates computer-aided dispatch system
Answers 911 calls
Processes TCIC/NCIC Systems
Works 24/7 schedules
Essential personnel during emergencies
Nice-to-have
Courteous and cooperative behavior
Maintains confidentiality
Supports public safety agencies
Delivers lifesaving medical instructions
Key Requirements
High school diploma or equivalent
Six months to one year related experience preferred
Ability to pass CritiCall computerized testing
Ability to obtain EMD Certification within one year
Ability to obtain Basic Telecommunicator Certification (TCOLE)