Pact Representative I

Advocate Health

Base: $21.85 - $32.80 ph; bonus/equity: not specif...
Fully remote
High school graduate education required
0-1 year call center or healthcare experience
Ability to work in fast-paced environment
This role seamlessly links the patient experience between PACT and practice sites through inbound and outbound calls

Job Summary

  • This role seamlessly links the patient experience between PACT and practice sites through inbound and outbound calls.
  • The position requires verifying insurance coverage, updating medical records, and routing patients for triage based on emergent needs.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off.

Matching Summary

This role seamlessly links the patient experience between PACT and practice sites through inbound and outbound calls.

Salary

Base: $21.85 - $32.80 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, retirement match, and paid time off

Skills & Requirements

Must-have

  • High school graduate education required
  • 0-1 year call center or healthcare experience
  • Ability to work in fast-paced environment
  • Strong verbal communication skills required
  • Basic computer and software knowledge needed

Nice-to-have

  • Basic medical terminology knowledge helpful
  • Experience with multiple-line telephone systems
  • Customer service background preferred
  • Analytical and logical thinking abilities
  • Organizational and prioritization skills

Key Requirements

  • High School Graduate
  • 0 - 1 year experience in call center or healthcare
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter