Engagement Operations Specialist

West Monroe

Costa Rica, Costa Rica
On-site
Engagement administration
Operational excellence
Client contract alignment
West Monroe is seeking an Engagement Operations Specialist to enhance project administration and operational excellence across its consulting engagements in Costa Rica. The role requires strong organizational skills, attention to detail, and collaboration with various teams to ensure successful client service delivery

Job Summary

  • Support project administration and operational excellence across consulting engagements, ensuring accurate setup, effective monitoring, and proper closing.
  • Collaborate with engagement managers and project teams to resolve discrepancies, monitor performance against contracts, and identify potential issues.
  • Maintain accurate documentation, ensure adherence to company policies, and contribute to process improvements for enhanced efficiency.

Matching Summary

Match Score: 85

West Monroe is seeking an Engagement Operations Specialist to enhance project administration and operational excellence across its consulting engagements in Costa Rica. The role requires strong organizational skills, attention to detail, and collaboration with various teams to ensure successful client service delivery.

Skills & Requirements

Must-have

  • Engagement administration
  • Operational excellence
  • Client contract alignment
  • Microsoft Excel proficiency
  • ERP/CRM/Project Management systems

Nice-to-have

  • Process improvement contributions
  • Global operational environment experience
  • Professional services workflows

Key Requirements

  • Minimum 1 year in operations, project coordination, or financial operations
  • Experience with ERP, CRM, or project management systems
  • Bachelor’s degree in Business Administration, Operations Management, Finance, or related field preferred

Work Rights

Not specified

Tailored Resume

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