Customer Success Account Manager - Digital Sales

Adobe Media and Data Science Research (MDSR) Laboratory

Noida, India
Develop value-based relationships
Drive up-sell & cross-sell initiatives
Manage opportunity pipeline
Develop and foster value-based relationships with new and existing North American SMB customers

Job Summary

  • Develop and foster value-based relationships with new and existing North American SMB customers.
  • Drive Up-sell & Cross-sell initiatives by prioritizing accounts with the highest propensity to buy.
  • Collaborate with Solution Specialists to expand the footprint of Adobe Solution streams like Adobe Sign, Substance, Stock, and Frame.io.

Matching Summary

Develop and foster value-based relationships with new and existing North American SMB customers.

Skills & Requirements

Must-have

  • Develop value-based relationships
  • Drive Up-sell & Cross-sell initiatives
  • Manage opportunity pipeline
  • Collaborate with Solution Specialists
  • Resolve customer issues
  • Proficiently apply solutions

Nice-to-have

  • Ambitious and goal-oriented
  • Excelling in competitive environment
  • Innovative solutions implementation

Key Requirements

  • Degree or equivalent experience preferred
  • Proven track record in sales, customer success, or account management
  • Outstanding communication and interpersonal skills
  • Experience with CRM systems and research tools

Work Rights

Not specified

Tailored Resume

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