Tf33 Customer Support Engineer (onsite)

Raytheon Australia

East Hartford, CT, United States
Base: $86,800 - $165,200 usd; bonus/equity: annual...
Hybrid
Primary technical interface with military customers
Resolve systems level issues for engine safety
Coordinate with usaf and program management teams
This role serves as the primary technical interface between Pratt & Whitney and TF33 customers to enhance fleet readiness

Job Summary

  • This role serves as the primary technical interface between Pratt & Whitney and TF33 customers to enhance fleet readiness.
  • The position requires driving integration across various teams including the USAF, Program Office, Contracts, and Engineering organizations.
  • Hired applicants are eligible for comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) match.

Matching Summary

This role serves as the primary technical interface between Pratt & Whitney and TF33 customers to enhance fleet readiness.

Salary

Base: $86,800 - $165,200 USD; Bonus/Equity: Annual short-term and/or long-term incentive programs available; Benefits: Medical, dental, vision, life insurance, 401(k) match, paid time off

Skills & Requirements

Must-have

  • Primary technical interface with military customers
  • Resolve systems level issues for engine safety
  • Coordinate with USAF and program management teams
  • Present Maintenance Awareness Briefings to foreign services
  • Troubleshoot engine and software issues daily

Nice-to-have

  • Proficiency in Microsoft Office applications
  • Experience with CORE tools and global trade
  • Flexibility for urgent field requests
  • Strong interpersonal and communication skills
  • Ability to develop material for upper management

Key Requirements

  • Bachelor's degree with 5+ years relevant experience
  • Must be a U.S. Citizen
  • Active DOD Secret Security Clearance required after day 1
  • Experience integrating with USAF and P&W Program Office

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter