After Hours Optimiser

nbn

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Real-time jeopardy management
Technician query response
Task reallocation
** The After Hours Optimiser position at nbn is a crucial role focused on the effective coordination of field operations during non-standard hours, ensuring customer needs are met efficiently. The company values inclusivity and flexibility, providing a supportive work environment while contributing to Australia's digital infrastructure. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 75

** The After Hours Optimiser position at nbn is a crucial role focused on the effective coordination of field operations during non-standard hours, ensuring customer needs are met efficiently. The company values inclusivity and flexibility, providing a supportive work environment while contributing to Australia's digital infrastructure. **

Skills & Requirements

Must-have

  • Real-time jeopardy management
  • Technician query response
  • Task reallocation
  • Stakeholder communication
  • HSE checkpoints
  • Risk management

Nice-to-have

  • Building Australia's future
  • Pioneering spirit
  • Inclusive working world
  • Collaborative approach
  • Warm and clear communication

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter