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F5 is seeking a Cloud Support Engineer with a focus on Site Reliability Engineering (SRE) for their SaaS platform. This role involves technical support, proactive monitoring, incident response, and collaboration with development teams to enhance system reliability.
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Job Summary
This hybrid role combines the hands-on responsibilities of a Technical Support Engineer within a SaaS environment with a growing focus on Site Reliability Engineering (SRE).
The ideal candidate has a strong technical foundation, thrives in a fast-paced troubleshooting environment, and is passionate about automation and delivering an exceptional customer experience.
This role provides the opportunity to run, support, and scale an AI Security Public SaaS platform, operating AI inference workloads at scale.
Matching Summary
Match Score: 75
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F5 is seeking a Cloud Support Engineer with a focus on Site Reliability Engineering (SRE) for their SaaS platform. This role involves technical support, proactive monitoring, incident response, and collaboration with development teams to enhance system reliability.
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Salary
Base: $124,800.00 - $187,200.00; Bonus/Equity: Incentive compensation, bonus, restricted stock units; Benefits: Benefits package detailed at F5 careers link
Skills & Requirements
Must-have
SaaS environments
cloud-based architectures
scripting language proficiency
web technologies
ticketing systems
problem-solving skills
automation implementation
Nice-to-have
monitoring and observability tools
configuration management tools
cloud infrastructure technologies
SRE principles
networking fundamentals
databases
Linux
Kubernetes
Key Requirements
Bachelor’s degree or equivalent practical experience