Cluster Reservations Agent

Four Seasons Hotels & Resorts

Tokyo, Japan
Competitive salary; not specified; comprehensive b...
Handle reservation inquiry accurately
Follow fs standard phone call
Email handling within 24 hrs
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The role involves accurately handling reservation inquiries via phone and email, managing daily operations, and ensuring adherence to reservation standards.
  • The company offers a competitive salary, comprehensive benefits, excellent training, complimentary accommodation, and F&B discounts.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Salary

Competitive Salary; Not specified; comprehensive benefits package

Skills & Requirements

Must-have

  • Handle reservation inquiry accurately
  • Follow FS standard phone call
  • Email handling within 24 hrs
  • Maintain reservation standard
  • Display high level of integrity
  • Work with Sales and Catering team

Nice-to-have

  • Harmonious and professional relationship
  • Genuine heart and connection
  • Modern high-style design
  • Tranquil sky-high sanctuary

Key Requirements

  • High School education or equivalent
  • One to two years experience

Work Rights

Not specified

Tailored Resume

Cover Letter