Customer Support Advocate

Jobgether

France, France
On-site
Technical saas platform experience
Complex issue troubleshooting skills
Remote work environment capability
Jobgether is seeking a Customer Support Advocate in France to provide exceptional support for a SaaS platform aimed at short-term rental automation. The role involves technical troubleshooting, customer education, and collaboration with engineering teams, ideal for someone who enjoys dynamic environments and problem-solving

Job Summary

  • This role offers the opportunity to join a fast-moving, fully remote environment where customer experience sits at the heart of the product.
  • You will act as a trusted guide for users, helping them solve complex issues, navigate product features, and get the most value from the platform.
  • The role combines technical troubleshooting, customer education, and close collaboration with engineering and product teams.

Matching Summary

Match Score: 85

Jobgether is seeking a Customer Support Advocate in France to provide exceptional support for a SaaS platform aimed at short-term rental automation. The role involves technical troubleshooting, customer education, and collaboration with engineering teams, ideal for someone who enjoys dynamic environments and problem-solving.

Skills & Requirements

Must-have

  • Technical SaaS platform experience
  • Complex issue troubleshooting skills
  • Remote work environment capability

Nice-to-have

  • Passion for exceptional customer support
  • Thrives in dynamic environments
  • Product feedback contribution ability

Work Rights

Not specified

Tailored Resume

Cover Letter