**
Kris Infotech Pte. Ltd. is seeking an ITSM Coordinator with 2-5 years of experience and a strong foundation in IT support processes, particularly in capital markets. The ideal candidate should possess ITIL Advanced Level Certification and advanced skills in tools like Microsoft Excel, JIRA, and Confluence.
**
Job Summary
The role requires a candidate with significant theoretical and practical experience in IT support processes aligned with ITIL standards.
Candidates must possess strong analytical thinking abilities to interpret data, identify patterns, and suggest actionable improvements for current solutions.
The position involves influencing cross-functional teams and managing priorities rigorously within the capital markets environment.
Matching Summary
Match Score: 75
**
Kris Infotech Pte. Ltd. is seeking an ITSM Coordinator with 2-5 years of experience and a strong foundation in IT support processes, particularly in capital markets. The ideal candidate should possess ITIL Advanced Level Certification and advanced skills in tools like Microsoft Excel, JIRA, and Confluence.
**
Skills & Requirements
Must-have
2 to 5 years IT support experience
At least 2 years Run Quality experience
Microsoft Excel Advanced and Macro skills
JIRA Ticketing tool proficiency
Power BI or Tableau data visualization
Nice-to-have
SQL database querying knowledge
Python programming exposure
Capital markets application familiarity
Proactive self-starter mindset
Excellent cross-functional communication
Key Requirements
Master or Bachelor's degree in Computer Science or related field
ITIL Advanced Level Certification required
Experience in capital markets IT support activities