Client Services Officer (corporate Banking Call Desk)

D L RESOURCES PTE LTD

Islandwide
Sgd 3,000 - 3,500 / monthly pm
**
Customer service delivery
Call and email handling
Confidentiality of customer data
** D L Resources Pte Ltd is seeking a Client Services Officer for their corporate banking call desk, focusing on delivering high-quality customer service. The ideal candidate will have a background in customer service or banking, strong communication skills, and a positive attitude. **

Job Summary

  • Ensures highest standard of service delivery to customers by monitoring and responding to various communication channels.
  • Identifies and resolves customer issues accurately within committed turnaround times while maintaining confidentiality.
  • Keeps up-to-date with banking environment issues and competitor innovations through continuous training and knowledge management.

Matching Summary

Match Score: 75

** D L Resources Pte Ltd is seeking a Client Services Officer for their corporate banking call desk, focusing on delivering high-quality customer service. The ideal candidate will have a background in customer service or banking, strong communication skills, and a positive attitude. **

Salary

SGD 3,000 - 3,500 / Monthly

Skills & Requirements

Must-have

  • customer service delivery
  • call and email handling
  • confidentiality of customer data
  • knowledge of banking products
  • compliance with control standards
  • proficient in MS Office
  • operational effectiveness

Nice-to-have

  • positive mindset and CAN-DO attitude
  • pleasant voice and communication skills
  • analytical skills with attention to detail
  • team player in fast-paced environment
  • proactive and resourceful
  • good command of written and spoken English

Key Requirements

  • Degree or Diploma in any discipline
  • Experience in call centre or banking customer service
  • Proficient PC skills including MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter