Technicien Hotline Machines-outils - Laser 2d (h/f)

TRUMPF SE + Co. KG

Bts maintenance des systèmes or equivalent
Cnc environment mastery
English b2 level oral and written
You will assist and advise clients on 2D Laser machine tools via phone and remote diagnostics

Job Summary

  • You will assist and advise clients on 2D Laser machine tools via phone and remote diagnostics.
  • The role involves precise diagnosis, proposing technical solutions, and supporting equipment restarts.
  • TRUMPF offers a stimulating industrial environment with a human-sized team focused on professionalism and mutual aid.

Matching Summary

You will assist and advise clients on 2D Laser machine tools via phone and remote diagnostics.

Skills & Requirements

Must-have

  • BTS Maintenance des systèmes or equivalent
  • CNC environment mastery
  • English B2 level oral and written
  • Remote diagnostic capabilities
  • Technical troubleshooting skills

Nice-to-have

  • Customer service orientation
  • Ability to handle multiple dossiers
  • Communication with diverse interlocutors
  • Calm under pressure
  • Willingness to travel occasionally

Key Requirements

  • BTS Maintenance des systems (or equivalent)
  • Minimum English B2 level
  • Experience with CNC environments

Work Rights

Not specified

Tailored Resume

Cover Letter