Senior Manager - Meter & Services

CONNECTICUT NATURAL GAS CORPORATION

East Hartford, CT, US
$148,160 to $185,200; not specified; not specified...
Gas emergency response
Customer service program management
Revenue protection strategies
The Manager is responsible for the operational activities of the Customer Charged service program, fitting & meter service departments within the Connecticut Natural Gas (CNG) service territory, ensuring a safe and proper response to all gas emergencies and execution of customer-facing work

Job Summary

  • The Manager is responsible for the operational activities of the Customer Charged service program, fitting & meter service departments within the Connecticut Natural Gas (CNG) service territory, ensuring a safe and proper response to all gas emergencies and execution of customer-facing work.
  • The position holds significant financial accountability, including responsibility for developing and managing a budget and implementing revenue enhancement strategies, while also being responsible for several regulatory compliance driven programs.
  • Develop and maintain ongoing programs to increase operating efficiencies, promote safety, identify best practices, and reduce operating maintenance and capital construction costs, while assuring an effective working relationship with bargaining units.

Matching Summary

The Manager is responsible for the operational activities of the Customer Charged service program, fitting & meter service departments within the Connecticut Natural Gas (CNG) service territory, ensuring a safe and proper response to all gas emergencies and execution of customer-facing work.

Salary

$148,160 to $185,200; Not specified; Not specified

Skills & Requirements

Must-have

  • Gas emergency response
  • Customer service program management
  • Revenue protection strategies
  • Regulatory compliance programs
  • Unionized environment leadership

Nice-to-have

  • Promote individual growth
  • Encourage interdepartmental communication
  • Agile and collaborative approach

Key Requirements

  • Bachelor's degree or equivalent experience
  • 7-12+ years in natural gas industry
  • 5+ years team leadership experience
  • Strong financial management skills
  • Knowledge of gas regulations (49 CFR Part 192)

Work Rights

Not specified

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