Senior Executive - Technical

CUSHMAN & WAKEFIELD

Manage soft service delivery system
Oversee housekeeping quality and muster
Coordinate with engineering team
The role is responsible for managing all aspects of the soft skill service delivery system during the assigned shift

Job Summary

  • The role is responsible for managing all aspects of the soft skill service delivery system during the assigned shift.
  • The incumbent must ensure housekeeping quality by conducting facility walkthroughs and addressing issues with priority action tracking.
  • Key duties include coordinating with the Engineering team, preparing weekly rosters, and maintaining accurate space information.

Matching Summary

The role is responsible for managing all aspects of the soft skill service delivery system during the assigned shift.

Skills & Requirements

Must-have

  • Manage soft service delivery system
  • Oversee housekeeping quality and muster
  • Coordinate with engineering team
  • Track SLA and KPI compliance
  • Prepare weekly rosters for support staff

Nice-to-have

  • Strong communication skills for VIP updates
  • Experience with space allocation processes
  • Ability to work in shift environments
  • Proactive issue resolution mindset

Key Requirements

  • Adherence to statutory documents and company policies
  • Experience with vendor performance matrix evaluation
  • Knowledge of facility walk-through protocols

Work Rights

Not specified

Tailored Resume

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