The Data Center Break/Fix Technician II is a mid-level technical role focused on diagnosing, troubleshooting, and resolving hardware-related issues in a mission-critical data center environment
Job Summary
The Data Center Break/Fix Technician II is a mid-level technical role focused on diagnosing, troubleshooting, and resolving hardware-related issues in a mission-critical data center environment.
Your day-to-day tasks will include performing break/fix support for server, storage, and network equipment, responding to incident tickets, and managing onsite inventory of spare parts.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.
Matching Summary
The Data Center Break/Fix Technician II is a mid-level technical role focused on diagnosing, troubleshooting, and resolving hardware-related issues in a mission-critical data center environment.
Skills & Requirements
Must-have
Data center hardware troubleshooting
Server, storage, and network equipment
Structured cabling installation and repair
Respond to incident tickets
Work within SLA timeframes
Nice-to-have
Mentoring junior technicians
Data center commissioning/decommissioning
Supportive culture and comprehensive benefits
Key Requirements
2-3 years hands-on data center or IT hardware experience
High school diploma or equivalent
Experience with structured cabling
Proficiency with diagnostic tools
Knowledge of IT service management processes
Ability to work in high-pressure environments
Strong documentation skills
Work Rights
Authorized to work in the United States without sponsorship