Vp, Compliance - Complaint Resolution

KKR

Des Moines, United States
Base: $140,000 to $170,000; bonus/equity: discreti...
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Complaint response processes
Regulatory and internal standards
Team oversight and training
** KKR is seeking a Vice President of Compliance for their Complaint Resolution Team in Des Moines, responsible for managing complaint response processes and ensuring compliance with regulatory standards. The ideal candidate should have over five years of experience in life insurance and annuities, strong communication skills, and the ability to lead and mentor a team. **

Job Summary

  • The Compliance Vice President will lead the Complaint Resolution Team, managing complaint response processes and ensuring regulatory and internal standards are met.
  • This role is responsible for team oversight, training, and serving as the primary point of contact for complaint-related policies and processes.
  • Partner with Operations to analyze complaints, identify trends, and implement process improvements.

Matching Summary

Match Score: 75

** KKR is seeking a Vice President of Compliance for their Complaint Resolution Team in Des Moines, responsible for managing complaint response processes and ensuring compliance with regulatory standards. The ideal candidate should have over five years of experience in life insurance and annuities, strong communication skills, and the ability to lead and mentor a team. **

Salary

Base: $140,000 to $170,000; Bonus/Equity: Discretionary bonus based on performance; Benefits: Not specified

Skills & Requirements

Must-have

  • Complaint response processes
  • Regulatory and internal standards
  • Team oversight and training
  • Root-cause analysis and reporting
  • Process improvement partnerships

Nice-to-have

  • Ethical conduct and accountability
  • Customer outcomes prioritization
  • Long-term risk management focus
  • Strategic mindset and influence

Key Requirements

  • 5+ years in life insurance and annuities preferred
  • Compliance and operational expertise
  • Exceptional written and verbal communication skills
  • Strong organizational and analytical abilities
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter