Supervisor, Customer Care Billing And Invoicing

PPD (Thermo Fisher) UK

Sofia, Bulgaria
Customer care billing and invoicing
Erp systems experience
People management and development
Thermo Fisher Scientific is the world leader in serving science, empowering customers with innovative technologies and services to make the world healthier, cleaner, and safer

Job Summary

  • Thermo Fisher Scientific is the world leader in serving science, empowering customers with innovative technologies and services to make the world healthier, cleaner, and safer.
  • The Supervisor will lead a team focused on complex billing and invoicing activities, ensuring high standards, driving customer loyalty, and supporting business growth.
  • The company values an inclusive and collaborative culture where diversity and inclusion foster innovation and business success.

Matching Summary

Thermo Fisher Scientific is the world leader in serving science, empowering customers with innovative technologies and services to make the world healthier, cleaner, and safer.

Skills & Requirements

Must-have

  • Customer care billing and invoicing
  • ERP systems experience
  • People management and development
  • Cross-functional communication
  • Driving customer loyalty
  • Process and productivity improvement

Nice-to-have

  • Analytical and presentation skills
  • Coaching and mentoring
  • Flexible and task-focused approach
  • Collaborative team player
  • Handling confidential information

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3+ years customer care leadership experience
  • Experience in shared services environment
  • Strong communication skills
  • Proficiency with Outlook, PowerPoint, Excel

Work Rights

Not specified

Tailored Resume

Cover Letter