Client Services Officer | Grovedale - Permanent Part Time

Estia Health

Grovedale, Victoria, Australia
Not specified; benefits: discounted gym membership...
Permanent part time (4 days per week, 30.4 hours)
Friendly customer service delivery
Strong record keeping and filing
Sales negotiation and cold calling
Estia Health is seeking a Client Services Officer for a permanent part-time position in Grovedale, Victoria. The role involves being the first point of contact for residents and families, emphasizing customer service, organization, and teamwork in a supportive environment

Job Summary

  • The Client Services Officer serves as the primary point of contact for residents, families, and visitors, creating a professional front-of-house experience.
  • This role involves conducting cold calls and utilizing strong negotiation skills to secure new referral sources for the aged care home.
  • Employees enjoy benefits including discounted gym memberships, retail savings, and access to a free wellbeing app.

Matching Summary

Match Score: 85

Estia Health is seeking a Client Services Officer for a permanent part-time position in Grovedale, Victoria. The role involves being the first point of contact for residents and families, emphasizing customer service, organization, and teamwork in a supportive environment.

Salary

Not specified; Benefits: Discounted gym memberships; Retail savings; Employee Assistance Program

Skills & Requirements

Must-have

  • Friendly customer service delivery
  • Strong record keeping and filing
  • Sales negotiation and cold calling
  • Team player with clear communication

Nice-to-have

  • Knowledge of aged care fees and funding
  • Experience showcasing facilities to families
  • Track record in securing new referrals

Key Requirements

  • Permanent Part Time availability (30.4 hrs/week)
  • Pass required background checks
  • Influenza vaccination during flu season

Work Rights

Not specified

Tailored Resume

Cover Letter