Health And Usage Monitoring System (hums) Support Engineer
Airbus Helicopters Southeast Asia Pte Ltd
Singapore, Singapore
Fully remote
Hums technical support
Helicopter maintenance experience
Customer technical relationship management
As a member of the Asia Pacific Technical Support hub, the jobholder autonomously manages regional customers and ensures continued airworthiness of the Airbus Helicopters fleet in the Asia Pacific region
Job Summary
As a member of the Asia Pacific Technical Support hub, the jobholder autonomously manages regional customers and ensures continued airworthiness of the Airbus Helicopters fleet in the Asia Pacific region.
The role involves providing technical support on HUMS and Connected Services, managing customer escalations, and contributing to customer satisfaction through operational excellence.
The position requires collaboration with global technical teams, participation in incident investigations, and development of training programs to enhance technical skills across the network.
Matching Summary
As a member of the Asia Pacific Technical Support hub, the jobholder autonomously manages regional customers and ensures continued airworthiness of the Airbus Helicopters fleet in the Asia Pacific region.
Skills & Requirements
Must-have
HUMS technical support
helicopter maintenance experience
customer technical relationship management
fault isolation and root cause analysis
technical request treatment
Microsoft Windows and Office proficiency
basic IT network knowledge
Nice-to-have
training program development
incident and accident investigation support
collaboration with international technical teams
support knowledge base contribution
flexible working arrangements
Key Requirements
Recognized Aerospace or Engineering Diploma or Bachelor's Degree
At least five years helicopter maintenance experience