Continuous Improvement Manager

Dexcom Corporation

Philippines
Hybrid
Certified lean six sigma black belt
Copc performance management framework experience
8+ years in shared services or bpo
The role involves leading end-to-end process improvement initiatives including organizational design and consulting within a global health technology company

Job Summary

  • The role involves leading end-to-end process improvement initiatives including organizational design and consulting within a global health technology company.
  • Candidates must possess at least 8 years of experience in Shared Services, Business Process Outsourcing, or Call Center fields with a Certified Lean Six Sigma Black Belt.
  • The position offers growth opportunities on a global scale, access to career development programs, and the chance to impact life-changing CGM technology.

Matching Summary

The role involves leading end-to-end process improvement initiatives including organizational design and consulting within a global health technology company.

Skills & Requirements

Must-have

  • Certified Lean Six Sigma Black Belt
  • COPC performance management framework experience
  • 8+ years in Shared Services or BPO
  • Process mapping and workflow documentation
  • Data analysis using Minitab or SPSS

Nice-to-have

  • Strong customer service orientation
  • Experience with MS 365 productivity tools
  • Ability to work across time zones
  • Championing a culture of continuous improvement
  • Facilitation and stakeholder management skills

Key Requirements

  • Bachelor's degree required
  • Minimum 8-12 years of related experience
  • COPC certification preferred
  • Lean Six Sigma Black Belt certification mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter