Continuous Service Improvement Analyst

NTT DATA

Cape Town, South Africa
Hybrid
It service management expertise
Data analysis skills
Change management experience
Join a company renowned for technical excellence and innovation

Job Summary

  • Join a company renowned for technical excellence and innovation.
  • Drive ongoing improvement of IT services and change management practices.
  • Engage with diverse teams to enhance service delivery and customer satisfaction.

Matching Summary

Join a company renowned for technical excellence and innovation.

Skills & Requirements

Must-have

  • IT service management expertise
  • data analysis skills
  • change management experience

Nice-to-have

  • collaborative team player
  • proactive mindset
  • strong communication skills

Key Requirements

  • 5 to 7 years of experience
  • Bachelor's degree in related field
  • ITIL v4 Foundation certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter