8 years progressive experience in learning delivery
5 years managing direct and indirect teams
Bachelor's degree in pharmaceuticals or life sciences
Johnson & Johnson is seeking an Associate Director of Learning Operations to lead strategic learning initiatives within its Patient Service Center. The role involves overseeing the deployment of learning delivery models, ensuring alignment with business priorities, and fostering a high-performing learning culture
Job Summary
The role leads the strategic deployment and governance of learning delivery across the Patient Service Center to ensure alignment with business priorities.
Candidates must demonstrate the ability to translate learning strategy into scalable delivery models while managing capacity planning and trade-off decisions.
Johnson & Johnson offers an inclusive work environment that respects diversity and provides opportunities for professional growth within a global healthcare leader.
Matching Summary
Match Score: 85
Johnson & Johnson is seeking an Associate Director of Learning Operations to lead strategic learning initiatives within its Patient Service Center. The role involves overseeing the deployment of learning delivery models, ensuring alignment with business priorities, and fostering a high-performing learning culture.
Skills & Requirements
Must-have
8 years progressive experience in learning delivery
5 years managing direct and indirect teams
Bachelor's degree in Pharmaceuticals or Life Sciences
Experience with instructor-led and blended delivery models
Proficiency in MS Office Products including Teams and Excel
Nice-to-have
Master's degree in Learning & Development
Experience supporting call center or customer service ops
Familiarity with AI and emerging learning technologies
Background in regulated healthcare environments
Proven success building high-performing leadership teams