Senior Partner Success Manager

Rockwell Automation

United States
Base: 80% of $141,920 - $212,880; variable: 20% of...
Hybrid
Partner ecosystem management
Reseller and system integrator collaboration
Customer lifecycle management
Rockwell Automation seeks a Senior Partner Customer Success Manager to define and lead the global Plex Software Partner Success Strategy across diverse partner ecosystems

Job Summary

  • Rockwell Automation seeks a Senior Partner Customer Success Manager to define and lead the global Plex Software Partner Success Strategy across diverse partner ecosystems.
  • The role involves collaborating with resellers and system integrators to ensure customers achieve value from Plex solutions while driving retention and expansion.
  • The position offers a competitive total target compensation ranging from $141,920 to $212,880 with flexible work schedules and comprehensive benefits.

Matching Summary

Rockwell Automation seeks a Senior Partner Customer Success Manager to define and lead the global Plex Software Partner Success Strategy across diverse partner ecosystems.

Salary

Base: 80% of $141,920 - $212,880; Variable: 20% of total target; Benefits: Health, Dental, Vision, 401k, PTO

Skills & Requirements

Must-have

  • Partner ecosystem management
  • Reseller and System Integrator collaboration
  • Customer lifecycle management
  • SaaS ARR business model understanding
  • Global partner engagement strategies

Nice-to-have

  • Strategic input to product teams
  • Data-driven success metrics monitoring
  • Cross-functional global collaboration
  • Proactive customer engagement coaching

Key Requirements

  • Bachelor's Degree or Equivalent
  • 8+ years in Customer Success or Channel Strategy
  • Legal authorization to work in the U.S.
  • No visa sponsorship available

Work Rights

Must have legal authorization to work in the U.S.

Tailored Resume

Cover Letter