Customer Engineer, Manager

APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD.

Singapore, Singapore
Not specified; not specified; comprehensive benefi...
Not specified (assumed to be in-office based on location).
Manage customer engineer team performance
Forecast financial and operational requirements
Ensure system uptime and warranty cost control
Applied Materials is seeking a Customer Engineer Manager in Singapore to lead teams in managing service agreements and customer satisfaction in the semiconductor and display equipment sector. The role demands strong leadership skills and operational expertise to drive innovative solutions while fostering employee and customer engagement

Job Summary

  • Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
  • The role involves managing start-ups, service agreements, and ensuring customer satisfaction with company service and system performance.
  • The position requires interviewing, hiring, and training customer engineers while maintaining appropriate safety practices and employee satisfaction.

Matching Summary

Match Score: 85

Applied Materials is seeking a Customer Engineer Manager in Singapore to lead teams in managing service agreements and customer satisfaction in the semiconductor and display equipment sector. The role demands strong leadership skills and operational expertise to drive innovative solutions while fostering employee and customer engagement.

Salary

Not specified; Not specified; Comprehensive benefits including health and wellbeing programs

Skills & Requirements

Must-have

  • Manage customer engineer team performance
  • Forecast financial and operational requirements
  • Ensure system uptime and warranty cost control
  • Drive continuous improvement processes
  • Manage local inventories and RMA procedures

Nice-to-have

  • Strong communication of business progress
  • Establish training and career development plans
  • Spot and develop managerial talent
  • Promote quality improvement initiatives

Key Requirements

  • Experience managing multiple related teams
  • In-depth understanding of service operations
  • Ability to resolve complex technical problems

Work Rights

Not specified

Tailored Resume

Cover Letter