Customer Experience Coordinator (part-time)- Omaha, Ne

Veterinary Emergency Group

Omaha, Nebraska, United States
Competitive compensation; travel stipend: $1,000py...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly

Job Summary

  • The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
  • Employees receive competitive compensation along with unlimited ER continuing education and travel stipends ranging from $400 to $1,000 annually.
  • The company is certified as a Great Place to Work for 2025 and 2026, emphasizing a culture where employees feel valued.

Matching Summary

The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.

Salary

Competitive compensation; Travel stipend: $1,000/year credentialed or $400/year uncredentialed; Benefits: Flexible schedules, referral program, scrubs, food

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • High emotional intelligence skills
  • Multitasking in high stakes environments

Nice-to-have

  • Empathetic people-centric approach
  • Strong sense of ownership over work
  • Curious nature seeking continuous learning
  • Creative ways to say yes to needs
  • Humility and team collaboration skills

Key Requirements

  • 2+ years customer service experience
  • Availability for rotating night/weekend shifts
  • Willingness to work in noisy environment with odors

Work Rights

Not specified

Tailored Resume

Cover Letter