Sr. Customer Success Manger, Corporates Legal

Thomson Reuters

Base: $123,200 - $228,800; bonus/equity: not speci...
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3+ years of customer success experience
Hands-on experience with gainsight and salesforce
Deep product expertise in legal technology
** Thomson Reuters is seeking a Senior Customer Success Manager to enhance customer engagement and drive outcomes across its Corporate Legal suite of products. The ideal candidate will possess significant experience in customer success, particularly in the legal technology sector, and demonstrate strong leadership, product expertise, and communication skills. **

Job Summary

  • The role focuses on supporting enterprise and strategic customers across the Corporate Legal suite of products.
  • You will deliver measurable customer outcomes through structured Customer Success Plans and proactive check-ins.
  • Thomson Reuters offers comprehensive benefits and a culture of continuous learning and skill development.

Matching Summary

Match Score: 75

** Thomson Reuters is seeking a Senior Customer Success Manager to enhance customer engagement and drive outcomes across its Corporate Legal suite of products. The ideal candidate will possess significant experience in customer success, particularly in the legal technology sector, and demonstrate strong leadership, product expertise, and communication skills. **

Salary

Base: $123,200 - $228,800; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • 3+ years of Customer Success experience
  • Hands-on experience with Gainsight and Salesforce
  • Deep product expertise in legal technology

Nice-to-have

  • Strong executive presence and communication skills
  • Experience in legal workflows and terminology
  • Passion for delivering outcomes in a team

Key Requirements

  • JD or legal experience preferred
  • Bachelor’s degree required
  • Ability to travel 25%

Work Rights

Not specified

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