Service Designer

afa'afea

Göteborg, SE
On-site
Service design methods and tools
Business and systemic design
User-centric problem solving
Champion user needs and act as a bridge between users, business and technical stakeholders

Job Summary

  • Champion user needs and act as a bridge between users, business and technical stakeholders.
  • Align business goals with end-user experience of a products or service, working in the intersection of user-centred design and business strategy.
  • Support fellow designers in their quest for excellence, and actively contribute to stakeholder’s visions, strategy, and delivery to realize business value.

Matching Summary

Champion user needs and act as a bridge between users, business and technical stakeholders.

Skills & Requirements

Must-have

  • Service Design methods and tools
  • Business and systemic design
  • User-centric problem solving
  • Evidence-based innovation
  • Stakeholder engagement and facilitation
  • Holistic commercial landscape view
  • Digital product centric operating model

Nice-to-have

  • Passion for sustainable transport
  • Global impact
  • Next-gen technologies
  • Sharp collaborative teams
  • Team player
  • Trust, passion, customer success

Key Requirements

  • Highly experienced Service Designer
  • Fluent in English and French
  • Prior experience with large organizations
  • Experience with complex projects
  • Understand technical terminologies

Work Rights

Not specified

Tailored Resume

Cover Letter